My husband called the company (I was afraid I would start crying and technically, we used his debit card for the purchase).
He explained the situation, that the engraving was wrong and the person looked up the order and said that DH was correct, it was mis-entered on the work order, and the company's fault and they are terribly sorry. A new ring with the correct inscription should be here in 7-10 days as well as a prepaid envelope to return the incorrect one.
So, James Avery has made good and I didn't fuck it up and it will not cost us any money at all.
6 comments:
That's good
That's good!
Oh, I'm so so glad.
Yea for DH's who can be cool and calm when they need to be. I'm so glad you will have the new ring soon.
Great news! I'm so glad it will be fixed for you!
Oh, thank goodness. I am so glad. <3
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